ITIL – IT Infrastructure Library for IT Service Management (ITSM)

August 4, 2009 | Posted by YourExpert

ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organised to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM). You can find all collected information on our new web site ITIL – IT Infrastructure Library for IT Service Management (ITSM).

Categories: ITIL | Tags: Framework, IT Service Management, ITIL, ITSM | No Comments »