Posts belonging to Category ITIL



ITIL – IT Infrastructure Library for IT Service Management (ITSM)

ExpertTicker LTD ExpertTicker is proud to announce a new leading edge plattform for ITIL – IT Infrastructure Library for IT Service Management (ITSM).

The Information Technology Infrastructure Library (ITIL®) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services.

IT Infrastructure Library - ITIL

IT Infrastructure Library - ITIL

ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organised to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM).

You can find all collected information on our new web site ITIL – IT Infrastructure Library for IT Service Management (ITSM).

What is ITILv2 and ITILv3?

The Information Technology Infrastructure Library (ITIL®) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services.

ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organised to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM).

Get the full article “What is ITILv2 and ITILv3?